Return & Refund Policy
At SouqAlAsloob.store, we strive to provide a seamless shopping experience. Since we operate on a dropshipping model, we adhere to the return and refund policies set by our suppliers.
Return Conditions:
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Returns are accepted within 7 days of receiving the product.
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The item must be unused, in its original packaging, and in good condition.
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The customer is responsible for return shipping costs unless the product is defective or incorrect.
Refund Process:
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Refunds will be processed within 5-10 business days after the returned item is received and inspected.
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If a refund is approved, the amount will be credited to your original payment method.
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Partial refunds may apply if the product is not returned in its original condition.
Non-Returnable Items:
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Used or damaged items due to misuse.
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Products without original packaging.
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Customized or personalized products.
For any return requests, please contact us at iahmadshahzad1@gmail.com or WhatsApp: +966582910425.