Return & Refund Policy

At SouqAlAsloob.store, we strive to provide a seamless shopping experience. Since we operate on a dropshipping model, we adhere to the return and refund policies set by our suppliers.

Return Conditions:

  • Returns are accepted within 7 days of receiving the product.

  • The item must be unused, in its original packaging, and in good condition.

  • The customer is responsible for return shipping costs unless the product is defective or incorrect.

Refund Process:

  • Refunds will be processed within 5-10 business days after the returned item is received and inspected.

  • If a refund is approved, the amount will be credited to your original payment method.

  • Partial refunds may apply if the product is not returned in its original condition.

Non-Returnable Items:

  • Used or damaged items due to misuse.

  • Products without original packaging.

  • Customized or personalized products.

For any return requests, please contact us at iahmadshahzad1@gmail.com or WhatsApp: +966582910425.